Contact

Welcome to our store

Holiday Sale $10 off code:summer

Free shipping on all orders

Deliver to door all over the world

2 years quality warranty

Free shipping all orders

HongKong reception:+852 54464807

Tel：+86 18826402916

E-mail：info@diy-neon.com

Whatsapp: +86 13611477782

ADD: Block E of Poly World Trade Center,
XinGangDong Rd, HaiZhu District,GuangZhou,GuangDong,China

Frequently Asked Questions

How to install the sign？

The package includes screws and chains, you can use the screws to mount the sign on the wall or use the chains to hang the sign from the ceiling, wall, or windowsill.

How long take an order to deliver?

*Neon signs

Deliver in 7-11 days

*Acrylic backlit sign

Deliver in 9-13 days

What will be in the package?

1.The sign

2.Power supply.With adapter and plug to fit your country's Voltage.

3.Controller&Remote

4.Installation booj

What're the materials to make the sign?

*Neon sign

Made by acrylic backboard. PVC Led neon tube

*Acrylic backlit sign

Made by Acrylic. PVC Led neon tube. UV print.

Can I cancle or return an order?

*Cancle an order

Yes, pls send email to us in 24 hours from the order time.If we receive the email, we will send a order cancle confirmation to you and cancle your order.

*Return an order

Since this is handmade and custom made sign, we cannot resell the sign, so return is not accepted.Pls check our replacement policy below.

What can I do if the sign doesn't work or damaged during shipment?

*Quality problems.

Pls send email to info@diy-neon.com, we'll check and help to solve the problem. The sign is with 2 years warranty, so we might do replacement if its necessary.

*Sign damaged during shipment

Pls send picture of the parcle and sign to email:info@diy-neon.com. We'll confirm and do replacement for you.

More questions

Pls read our FAQS in footer,you might find it there or send email to info@diy-neon.com, our service team will reply your questions.

100% Handmade

2 years Quality Warranty

stronger & lighter neon tube

Free Shipping worldwide! 7-10 days delivery.

Our Journey

Our story begins in Hong Kong,2016, where we launched an LED neon sign Custom Service. Leveraging his experience in product development and social media marketing, the team created custom LED neon signs for local businesses, weddings, and events.

The combination of high-quality signs and the ability to custom-design to customers’ specific requirements lead to explosive growth.We moved our team into an office and production workshop with space to accommodate a quickly expanding team and in-house fabrication.

Newsletter